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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Margaret Nikel

Margaret Nikel

November 21, 2025

5  out of  5
rating by Margaret Nikel
"GOOD SERVICE. The human touch is best. Everyone was knowledgeable, listened to my concerns and worked quickly to answer questions. Nice to speak to a live local person not AI or call center from who knows where. Tori was delightful: pleasant and friendly."
We responded:
"Thank you, Margaret, for your kind words. We're glad to hear that our team, especially Tori, was able to assist you effectively and provide the personal touch you value. We appreciate your feedback and look forward to serving you again."
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David

November 20, 2025

5  out of  5
rating by David
"Anthony was great at helping me throughout the process of getting my vehicles insured. Gave me various quotes explaining each cars insured price to finally closing the deal."
We responded:
"Thank you, David, for your feedback! It's great to hear that Anthony was able to assist you effectively with your vehicle insurance needs. We appreciate your trust in us."
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Ashley

November 16, 2025

5  out of  5
rating by Ashley
"Fast and down to earth. Easy to talk to and made this whole process the easiest insurance experience of my life. Thank you!!"
We responded:
"Thank you, Ashley! We're glad to hear that your experience was smooth and straightforward. If you need anything else, feel free to reach out."
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Pacific Riot

November 15, 2025

5  out of  5
rating by Pacific Riot
"Always a breeze working with Statefarm. Anthony is excellent and most sincere, easy going and on top of it! Very pleased!"
We responded:
"Thank you! We're glad to hear that Anthony has made your experience with us smooth and enjoyable. We appreciate your feedback and look forward to continuing to serve you."
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Victor Flores

November 14, 2025

5  out of  5
rating by Victor Flores
"Agent Tory was really helpful and kind loved the service !"
We responded:
"Thank you, Victor, for your kind words about Agent Tory. We're glad to hear you loved the service. If you need any further assistance, feel free to reach out."
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Joseph Stapf

November 12, 2025

5  out of  5
rating by Joseph Stapf
"Tori was very knowledgeable and pleasant to work with. If she didn’t know the answer she researched and circled back to us. I am looking forward to continuing my relationship with State Farm through Tori."
We responded:
"Thank you, Joseph, for your nice words about Tori. It's good to know she helped you well and kept you updated. We look forward to serving you at State Farm."
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Rev. Steven shull

November 11, 2025

5  out of  5
rating by Rev. Steven shull
"Great customer service and good value."
We responded:
"Thank you, Rev. Steven Shull, for taking the time to leave a review. We're glad to hear you found our customer service and value to your satisfaction. If you ever need assistance, feel free to reach out."
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Ken Cornell

November 10, 2025

5  out of  5
rating by Ken Cornell
"Had incorrect addresses show up on policy in error, Ms Jamie and Mr Anthony had address the issue quickly to bring all policies up to date."
We responded:
"Thank you, Ken, for your feedback. We're glad to hear that Ms. Jamie and Mr. Anthony were able to resolve the address issue promptly. We appreciate your trust in us. Take care!"
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Melia Fleetwood

November 3, 2025

5  out of  5
rating by Melia Fleetwood
"Shannon was great to work with. She was so nice and responded to my questions very quickly via email and really helped me customize my homeowners policy exactly how I wanted it. I am pending a transfer of my auto insurance from another agent to this office, and Shannon has been great in keeping me updated throughout the process and making sure everything goes smoothly for me. 10/10 overall customer service, and really helped me build trust with them!"
We responded:
"Thank you, Melia, for your kind words about Shannon and your experience with our office. We're glad to hear that she was able to assist you effectively with your homeowners policy and keep you informed during your auto insurance transfer. We appreciate your trust in us and look forward to continuing to serve you! "
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Bud Koch

October 30, 2025

5  out of  5
rating by Bud Koch
"Darien, was great to work with and new his products. Would be more than happy to work with him in the future. Bud"
We responded:
"Thank you, Bud, for your kind words about working with Darien. It's great to hear that he was able to assist you effectively with his product knowledge. We look forward to serving you again in the future."
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Brent Hranicky

October 27, 2025

5  out of  5
rating by Brent Hranicky
"Bailey was very helpful and deserves a high rating! Thanks again, Bailey!"
We responded:
"Thank you, Brent, for your kind words about Bailey! We're glad to hear that you found the assistance helpful. If there's anything else you need, feel free to reach out."
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Carlos Romo

October 20, 2025

5  out of  5
rating by Carlos Romo
"Anthony Keller helped me set up Renter's insurance and he did quickly and effectively! Explained everything in detail and did it with a great attitude!"
We responded:
"Thank you, Carlos, for your feedback! We're glad to hear that Anthony was able to assist you efficiently and with a positive attitude. If you have any more questions or need further assistance, feel free to reach out. Take care!"
Profile photo of Julian Kowis

Julian Kowis

October 14, 2025

5  out of  5
rating by Julian Kowis
"Professional and did a good job"
We responded:
"Thank you, Julian, for your feedback. We're glad to hear that you found our service professional and satisfactory. If you need any further assistance, feel free to reach out."
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Tim Wren

October 14, 2025

5  out of  5
rating by Tim Wren
"Wes very helpful transferring my old insurance to my new insurance with state farm insurance Give me a great quote and made everything simple. Received my new card immediately after sign up."
We responded:
"Thank you, Tim, for your feedback. It's great to hear that Wes made your transition to State Farm smooth and straightforward. We're here to help whenever you need us."
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Paul Wyatt

October 9, 2025

5  out of  5
rating by Paul Wyatt
"From EDS, thank you again for everything y'all do and for your excellent customer service over this last 7 years. Here is to another 7!"
We responded:
"We truly value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
Profile photo of Geoff Biehl

Geoff Biehl

September 24, 2025

5  out of  5
rating by Geoff Biehl
"Mariah was a pleasure. She took care of my request and made it easy and quick."
We responded:
"Reading this made our day, Geoff! Thanks for the five-star love—we’re always here when you need us! "
Profile photo of Ed Dusablon

Ed Dusablon

September 24, 2025

5  out of  5
rating by Ed Dusablon
"Met with Jamie to review policy renewal. She was very informative about our policy and answered questions we had! Look forward to meeting with her in October!"
We responded:
"Thank you, Ed, for taking the time to share your experience. We're glad Jamie could assist you with your policy renewal and answer your questions. We look forward to your next meeting in October!"
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Brandi Burke

September 17, 2025

5  out of  5
rating by Brandi Burke
"I recently had the privilege of working with Makayla who was so incredibly patient with me and went above and beyond to help me! I have been a State Farm customer for many years and recently had to make some adjustments to our policy. Makayla's responsiveness was incredible, she was always willing and able to answer any of my questions and I would absolutely recommend Makayla and Jimmy's office....as I have already!"
We responded:
"Thank you, Brandi, for your kind words and for being a loyal State Farm customer. It's great to hear that Makayla was able to assist you so effectively with your policy adjustments. We appreciate your recommendation and look forward to continuing to serve you."
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Russ Spillers

September 12, 2025

5  out of  5
rating by Russ Spillers
"This State Farm location is amazing and has been so helpful during the last couple of years. we have used them. Tammy specifically listens, great communication and customer service is through the roof."
We responded:
"Thank you, Russ, for your kind words and for choosing us over the years. We're glad to hear that Tammy and the team have been able to support you with excellent communication and service. We look forward to continuing to assist you with your insurance needs. Take care!"
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T Linton

September 11, 2025

5  out of  5
rating by T Linton
"Tammy did an outstanding job! Her excellent clear communication and attention to my needs made the experience seemless and easy. I do highly recommend Jimmy Thompson and if you get Tammy on the line shes a gem and will get you fixed up! Thank all yall there for the fast help and years of good service."
We responded:
"Thank you, T Linton, for your kind words and recommendation. We're delighted to hear that Tammy provided you with such excellent service and clear communication. Your support means a lot to us."
Profile photo of Albert Barnes

Albert Barnes

September 3, 2025

5  out of  5
rating by Albert Barnes
"Quick,easy great customer service"
We responded:
"Thanks, Albert! We love helping people find the right coverage, and it means so much to hear that you had a great experience with us. We’re always here for you! "
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Gus Newbury

August 21, 2025

5  out of  5
rating by Gus Newbury
"Mariah was very professional and responsive to my request. She does State Farm proud!"
We responded:
"It’s wonderful to hear such positive feedback, Gus! We take great pride in making insurance simple and personalized for our clients. We’re so glad you had a great experience, and we’re always here to help! "
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S. Cook

August 19, 2025

5  out of  5
rating by S. Cook
"Mariah is always wonderful to work with. She is very knowledgeable, friendly, and quick to respond."
We responded:
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you!"
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jonathan adams

August 14, 2025

5  out of  5
rating by jonathan adams
"Transferred my account here when I moved to Willis. This agency has been extremely helpful and very friendly, even with all my many changes to my policies."
We responded:
"Thank you, Jonathan, for your review and for choosing our agency after your move to Willis. We're glad to hear that our team has been helpful and friendly with your policy changes. If you need anything else, feel free to reach out."
Profile photo of Hailey McConnell

Hailey McConnell

August 8, 2025

5  out of  5
rating by Hailey McConnell
"Makayla is great and helpful!"
We responded:
"Thank you, Hailey, for your feedback! We're glad to hear that Makayla was able to assist you effectively. We appreciate your support!"