State Farm® Insurance Agent Jimmy Thompson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
S. Cook
August 19, 2025
5
out of
5
rating by S. Cook
"Mariah is always wonderful to work with. She is very knowledgeable, friendly, and quick to respond."
We responded:
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you!"
jonathan adams
August 14, 2025
5
out of
5
rating by jonathan adams
"Transferred my account here when I moved to Willis. This agency has been extremely helpful and very friendly, even with all my many changes to my policies."
We responded:
"Thank you, Jonathan, for your review and for choosing our agency after your move to Willis. We're glad to hear that our team has been helpful and friendly with your policy changes. If you need anything else, feel free to reach out."
Hailey McConnell
August 8, 2025
5
out of
5
rating by Hailey McConnell
"Makayla is great and helpful!"
We responded:
"Thank you, Hailey, for your feedback! We're glad to hear that Makayla was able to assist you effectively. We appreciate your support!"
Amanda Reilly
August 7, 2025
5
out of
5
rating by Amanda Reilly
"There are several State Farm agents out there, but this one is hands down the best. He has some of the most helpful people working there. Makayla Tolbert has absolutely wonderful to us and our company. I highly recommend them."
We responded:
"Thank you, Amanda, for your generous feedback. We're grateful to have Makayla and the team making a difference for you and your company. Your recommendation means a lot to us."
Antonio Bollinger
August 7, 2025
5
out of
5
rating by Antonio Bollinger
"Great customer service! Fair prices. Tammy was a big help."
We responded:
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you! "
Natalia Pérez
August 7, 2025
5
out of
5
rating by Natalia Pérez
"Makayla, is very attentive every time I have a concern on my insurance account. She always reply so quickly and resolve any issue I have. Thank you so much!"
We responded:
"Thank you, Natalia, for your feedback! We're glad to hear that Makayla has been attentive and quick in addressing your concerns. We appreciate your support and look forward to continuing to assist you with your insurance needs."
Kassi Arrowood
August 6, 2025
5
out of
5
rating by Kassi Arrowood
"Everyone is super helpful and rates are good. And Makayla was so nice and patience with me. Very grateful for the solid team there at Jimmy Thompson Statefarm!"
Sid Brockman
August 6, 2025
5
out of
5
rating by Sid Brockman
"Bailey Attaway was a tremendous help in explaining and identifying opportunities with my insurance coverage. I was renewing home, auto, and umbrella coverage, which Bailey was very knowledgeable, with all three types of policies. She made a very complicated renewal process very easy, with her helpfulness, expertise. and attitude. I will definitely call Bailey next year, when I renewal my insurance."
We responded:
"Thank you, Sid, for your feedback. It's great to hear that Bailey was able to make your renewal process smooth and informative. We look forward to assisting you with your insurance needs in the future."
karbri1000
July 30, 2025
5
out of
5
rating by karbri1000
"Tammy did an amazing job addressing all my issues and concerns. She was pleasantly friendly, professional, and knowledgeable. Oh..and quick."
We responded:
"Thank you, karbri1000, for your feedback! It's great to hear that Tammy was able to assist you effectively and quickly. We appreciate your support and look forward to serving you again."
Skye Teasdale
July 29, 2025
5
out of
5
rating by Skye Teasdale
"Makayla went above and beyond helping me understand my policies and saved me money finding me discounts and better policies that other past agents missed or failed to mention. On top of that her follow up & communication was excellent as well. I am very happy with State Farm and their service and highly recommend them."
We responded:
"Thank you, Skye, for your feedback! It's great to hear that Makayla was able to assist you effectively and find you the best options. We appreciate your recommendation and look forward to continuing to serve you."
Sarah Shiver
July 25, 2025
5
out of
5
rating by Sarah Shiver
"Mariah"
We responded:
"Thank you, Sarah, for your review and the perfect rating! We're glad to hear that Mariah was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out. "
Chelsea Wallace
July 15, 2025
5
out of
5
rating by Chelsea Wallace
"Great service! Have had no problems in the almost 5+ years I’ve used them"
We responded:
"Thank you, Chelsea, for your feedback! It's fantastic to hear that you've had a positive experience with us over the years. We look forward to continuing to serve you."
Elizabeth Atkins
June 25, 2025
5
out of
5
rating by Elizabeth Atkins
"LOVE the 5-star customer service that I get from Makayla. While she was out on maternity leave, the service was not up to par with what this office usually produces. THANK YOU Makayla for all that you do."
We responded:
"Thank you, Elizabeth, for your feedback and for recognizing Makayla's exceptional service. We're glad to have her back and are committed to maintaining the high standards you expect. Your support means a lot to us. "
Patricia Wright
June 25, 2025
5
out of
5
rating by Patricia Wright
"Mariah Harris at Jimmie Thompson-State Farm Insurance is very helpful and professional. She pleasantly and efficiently addresses my questions. Mariah is a valuable asset to the State Farm Family. I have been a State Farm customer for over 40 years. Originally with Brad Norvell then Mack Barnhill until he retired. I can safely say Mariah and the Jimmie Thompson Team are the best!"
Michelle Thompson
June 23, 2025
5
out of
5
rating by Michelle Thompson
"Mariah did an excellent job helping us make a change to our policy! Highly recommend Jimmy Thompson's entire office team. They are fabulous."
We responded:
"Thank you, Michelle, for your recommendation! We're glad Mariah and the team could assist you with your policy change. We appreciate your support and look forward to serving you in the future."
KD Williams
June 6, 2025
5
out of
5
rating by KD Williams
"Makayla Tolbert basically made my day, but my entire week. Not only was she pleasant and knowledgeable to talk to, but that one conversation saved me lots of money. Sometimes it’s just everything to speak to someone who gets you. I am very pleased with StateFarm, The Jimmy Thompson agency and Maykala."
We responded:
"Hearing about your positive experience makes our day! We appreciate your trust and are always here to help!"
Cathy Wroten
June 6, 2025
5
out of
5
rating by Cathy Wroten
"Tammy at State Farm is great. She takes care of any questions i have quickly and efficiently."
We responded:
"We appreciate your support more than words can say! Thank you for choosing us-we’re lucky to have customers like you!"
Kimberly Madsen
May 15, 2025
5
out of
5
rating by Kimberly Madsen
"Just added our son to the account. Mariah did a wonderful job job and was quick and professional! Made sure we had all the discounts and coverage we needed. Great job"
We responded:
"So glad you’re happy with our claims service! Mrs. Jessica is great at delivering our claims promise. We appreciate your kind words and your business! "
Nick M
May 14, 2025
5
out of
5
rating by Nick M
"Great Service"
We responded:
"Thank you, Nick, for your kind words and the perfect rating! We're glad to hear you had a positive experience with our service. If you need any further assistance, feel free to reach out."
Mike R
May 12, 2025
5
out of
5
rating by Mike R
"Tammy helped me with setting up electronic payment. She was very professional and courteous."
We responded:
"Thank you, Mike, for telling us about your experience. We're happy to hear that Tammy helped you with setting up electronic payment in a friendly and professional way. We appreciate your feedback and look forward to helping you again in the future."
Danny Arnold
May 6, 2025
5
out of
5
rating by Danny Arnold
"Tammy was very diligent explaining my homeowners insurance policy to me. She looked for ways to lower the cost and reminded me of a certain coverage that I had forgotten was in my policy. Tammy answered questions and was very pleasant to talk to. Thank you!"
We responded:
"Thank you, Danny, for sharing your experience with us. We're glad to hear that Tammy was able to assist you effectively and make the process easier. If you have any more questions or need further assistance, feel free to reach out anytime."
ryan breese
May 5, 2025
5
out of
5
rating by ryan breese
"Tammy was great helping make changes to our policies."
We responded:
"Thank you, Ryan, for your feedback! We're glad to hear that Tammy was able to assist you with your policy changes. If you have any more questions or need further assistance, feel free to reach out."
Thomas Richter
April 29, 2025
5
out of
5
rating by Thomas Richter
"Jamie did an excellent job for me.She was courteous, professional and addressed all of my needs"
We responded:
"Thank you for sharing your positive experience with Jamie! We are thrilled to hear that she provided excellent service and addressed all your needs."
Michael Leone
April 27, 2025
5
out of
5
rating by Michael Leone
"Thank you!"
We responded:
"Thank you, Michael, for your kind review! Our goal is to be a trusted partner in your insurance journey, and we’re so happy to hear that we’ve earned your confidence. We appreciate your support! "
DC Haarhoff
April 24, 2025
5
out of
5
rating by DC Haarhoff
"Mariah helped us get new insurance on a vehicle we were purchasing. She did a particularly noteworthy job providing us with the policy QUICKLY while we were sitting with the salesman. I appreciated her efficiency and good communication skills. Thanks, Mariah!"
We responded:
"Thank you, DC Haarhoff, for sharing your experience with us. We're glad to hear that Mariah was able to assist you efficiently and effectively during your vehicle purchase. We appreciate your feedback and look forward to serving you again in the future."