Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of KD Williams

KD Williams

June 6, 2025

5  out of  5
rating by KD Williams
"Makayla Tolbert basically made my day, but my entire week. Not only was she pleasant and knowledgeable to talk to, but that one conversation saved me lots of money. Sometimes it’s just everything to speak to someone who gets you. I am very pleased with StateFarm, The Jimmy Thompson agency and Maykala."
We responded:
"Hearing about your positive experience makes our day! We appreciate your trust and are always here to help!"
Profile photo of Cathy Wroten

Cathy Wroten

June 6, 2025

5  out of  5
rating by Cathy Wroten
"Tammy at State Farm is great. She takes care of any questions i have quickly and efficiently."
We responded:
"We appreciate your support more than words can say! Thank you for choosing us-we’re lucky to have customers like you!"
Profile photo of Kimberly Madsen

Kimberly Madsen

May 15, 2025

5  out of  5
rating by Kimberly Madsen
"Just added our son to the account. Mariah did a wonderful job job and was quick and professional! Made sure we had all the discounts and coverage we needed. Great job"
We responded:
"So glad you’re happy with our claims service! Mrs. Jessica is great at delivering our claims promise. We appreciate your kind words and your business! "
Profile photo of Nick M

Nick M

May 14, 2025

5  out of  5
rating by Nick M
"Great Service"
We responded:
"Thank you, Nick, for your kind words and the perfect rating! We're glad to hear you had a positive experience with our service. If you need any further assistance, feel free to reach out."
Profile photo of Mike R

Mike R

May 12, 2025

5  out of  5
rating by Mike R
"Tammy helped me with setting up electronic payment. She was very professional and courteous."
We responded:
"Thank you, Mike, for telling us about your experience. We're happy to hear that Tammy helped you with setting up electronic payment in a friendly and professional way. We appreciate your feedback and look forward to helping you again in the future."
Profile photo of Danny Arnold

Danny Arnold

May 6, 2025

5  out of  5
rating by Danny Arnold
"Tammy was very diligent explaining my homeowners insurance policy to me. She looked for ways to lower the cost and reminded me of a certain coverage that I had forgotten was in my policy. Tammy answered questions and was very pleasant to talk to. Thank you!"
We responded:
"Thank you, Danny, for sharing your experience with us. We're glad to hear that Tammy was able to assist you effectively and make the process easier. If you have any more questions or need further assistance, feel free to reach out anytime."
Profile photo of ryan breese

ryan breese

May 5, 2025

5  out of  5
rating by ryan breese
"Tammy was great helping make changes to our policies."
We responded:
"Thank you, Ryan, for your feedback! We're glad to hear that Tammy was able to assist you with your policy changes. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Thomas Richter

Thomas Richter

April 29, 2025

5  out of  5
rating by Thomas Richter
"Jamie did an excellent job for me.She was courteous, professional and addressed all of my needs"
We responded:
"Thank you for sharing your positive experience with Jamie! We are thrilled to hear that she provided excellent service and addressed all your needs."
Profile photo of Michael Leone

Michael Leone

April 27, 2025

5  out of  5
rating by Michael Leone
"Thank you!"
We responded:
"Thank you, Michael, for your kind review! Our goal is to be a trusted partner in your insurance journey, and we’re so happy to hear that we’ve earned your confidence. We appreciate your support! "
Profile photo of DC Haarhoff

DC Haarhoff

April 24, 2025

5  out of  5
rating by DC Haarhoff
"Mariah helped us get new insurance on a vehicle we were purchasing. She did a particularly noteworthy job providing us with the policy QUICKLY while we were sitting with the salesman. I appreciated her efficiency and good communication skills. Thanks, Mariah!"
We responded:
"Thank you, DC Haarhoff, for sharing your experience with us. We're glad to hear that Mariah was able to assist you efficiently and effectively during your vehicle purchase. We appreciate your feedback and look forward to serving you again in the future."
Profile photo of The Millers

The Millers

April 23, 2025

5  out of  5
rating by The Millers
""We have been with State Farm for many years and have always been pleased. The agents at the Willis location are top tier: Tammy B., Mariah W., Makayla T. and everyone else that work there or have in the past ,have always been courteous, professional, and patient. We are always confident that any concerns will be taken care of promptly and professionally."
We responded:
"Thank you for your kind words and loyalty. We're delighted to hear that Makayla. and our team have met your expectations. Your satisfaction and confidence in our service mean a lot to us. We appreciate your continued trust in State Farm."
Profile photo of Benita Varner

Benita Varner

April 23, 2025

5  out of  5
rating by Benita Varner
"I've been with State Farm for years, and every interaction with Jimmy Thompson’s office in Willis has been smooth and professional. Most recently, I worked with Tammy, and she was absolutely fantastic—knowledgeable, friendly, and efficient. This team consistently makes insurance easy and stress-free. Highly recommend this office to anyone looking for great service and support!"
We responded:
"Thank you, Benita, for your kind words and for being a loyal customer over the years. We're glad to hear that Tammy and the team have made your experience with us smooth and stress-free. Your recommendation means a lot to us, and we look forward to continuing to provide you with great service."
Profile photo of Rocky Mangharam

Rocky Mangharam

April 22, 2025

5  out of  5
rating by Rocky Mangharam
"Excellent service. Natalia was super helpful with giving us option to get the premium perfect to suit our budget."
We responded:
"Thank you, Rocky, for your kind words and for taking the time to share your experience! We're thrilled to hear that Natalia was able to assist you in finding the perfect premium for your budget. We appreciate your trust in us and look forward to serving you in the future."
Profile photo of Kathleen Nitschmann

Kathleen Nitschmann

April 9, 2025

5  out of  5
rating by Kathleen Nitschmann
"Thank you so much Tammy! Always the best customer service!"
We responded:
"Thank you, Kathleen! Your support means everything to us. We’re so happy we could help, and we’ll always be here whenever you need us! "
Profile photo of Margaret Thomas

Margaret Thomas

April 8, 2025

5  out of  5
rating by Margaret Thomas
"I absolutely love this particular place because they go above, and beyond to make sure their clients are satisfied. Thank you for everything you guys do! Thank you Mrs.Tammy!💜"
We responded:
"Thank you Yvonne - we absolutely love making sure you are well taken care of!!"
Profile photo of Larissa Babbie

Larissa Babbie

April 8, 2025

5  out of  5
rating by Larissa Babbie
"Mariah is the best! Great customer service all around at that office."
We responded:
"A great review from a great customer like you Larissa! We appreciate you and are always here to help with your insurance needs!"
Profile photo of Shannon Denson

Shannon Denson

March 28, 2025

5  out of  5
rating by Shannon Denson
"Mariah was absolutely great today. Got the information to me in a very timely manner. Loved working with her"
We responded:
"Thank you, Shannon, for your wonderful feedback! We're thrilled to hear that Mariah provided you with excellent service and timely information. We look forward to assisting you again in the future! "
Profile photo of Sharon Lasseter

Sharon Lasseter

March 28, 2025

5  out of  5
rating by Sharon Lasseter
"Thank you Tammy for taking time to fully review the renewal of my home and auto policies. She is knowledgeable, thorough and friendly. I appreciate the excellent service!"
We responded:
"Thank you, Sharon, for your kind words and for recognizing Tammy's efforts. We're thrilled to hear that you had a great experience with your policy renewal. Your satisfaction is our top priority, and we appreciate your trust in us!"
Profile photo of Vic Villa

Vic Villa

March 25, 2025

5  out of  5
rating by Vic Villa
"I recently had an issue with my policy and Mariah not only resolved the issue but made sure to keep me in the loop step by step along the way. Bringing all my worries to an end. Thanks Mariah!"
We responded:
"Thanks for the shout out Vic! Anthony is a champ. "
Profile photo of Amber Mittasch

Amber Mittasch

March 20, 2025

5  out of  5
rating by Amber Mittasch
"Great experience Mariah is great she took care what I needed highly recommend"
We responded:
"We appreciate your support, Amber! Ensuring our clients receive top-quality service is always our priority, and we’re so pleased to hear we could assist you. If you ever have any questions, we’re just a phone call away! "
Profile photo of Colleen Helton

Colleen Helton

March 14, 2025

5  out of  5
rating by Colleen Helton
"I had the pleasure of working with Anthony, and he was absolutely fantastic. From the very beginning, he was incredibly helpful and understanding, ensuring that all of my questions were answered. His reassuring and caring approach made the entire process so much easier and stress-free. It’s clear that he genuinely cares about his clients. I highly recommend Anthony for anyone in need of exceptional customer service!"
We responded:
"Thank you, Colleen, for your wonderful feedback! We're thrilled to hear about your positive experience with Anthony. Your recommendation means a lot to us, and we're delighted to have made the process stress-free for you. We appreciate your trust in our team!"
Profile photo of Kenneth Drake

Kenneth Drake

March 13, 2025

5  out of  5
rating by Kenneth Drake
"Mariah was great to converse with. We had been a State Farm client ~7+ years ago with Debora English (awesome person) on 1488 for about 25 years. When we moved to Willis we looked for a more local agent. Farmers and then Liberty Mutual. We research every year to save $$$. Talking with both Mariah Harris and Tory Sagreiros has been extremely productive. Both are superb to work with. I'm glad to be back with State Farm"
We responded:
"Kenneth, thank you for taking the time to leave such a wonderful review! We’re lucky to have customers like you and are always here whenever you need us! "
Profile photo of Toby Mclaughlin

Toby Mclaughlin

March 13, 2025

5  out of  5
rating by Toby Mclaughlin
"Mariah did an excellent job getting my new vehicle added to my policy and getting me the necessary paperwork very quickly"
We responded:
"Thank you, Toby, for your kind words and the 5-star rating! We're happy to hear that Mariah did a great job updating your policy. We really appreciate your feedback, and it encourages us to keep providing great service. If you need any more help, just let us know!"
Profile photo of Steve Madsen

Steve Madsen

March 10, 2025

5  out of  5
rating by Steve Madsen
"Mariah was great, friendly and professional. Had to change policy to new car was in and out in less than 15 min. Outstanding!"
We responded:
"Thanks, Steve, for your great feedback! We're delighted that Mariah offered you efficient and friendly service. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!"
Profile photo of Roberto Corral

Roberto Corral

March 10, 2025

5  out of  5
rating by Roberto Corral
"Mariah was really helpful with my home insurance. She took the time to explain everything clearly and made the whole process a lot easier. I appreciated how friendly and professional she was throughout. Definitely recommend reaching out to her if you need help with insurance!"
We responded:
"Thank you so much, Roberto, for your amazing feedback! We're so happy to hear that Mariah made your home insurance experience smooth and informative. Your recommendation truly means the world to us! If you ever need anything else, don’t hesitate to reach out anytime. We really appreciate your trust in our services!"